Report Piracy


What is piracy?
Piracy is the unauthorized use or reproduction of another’s work.
What is a counterfeit?
A counterfeit is an imitation, usually one that is made with the intent of fraudulently passing it off as genuine. Counterfeit products are often produced with the intent to take advantage of the established worth of the imitated product.

Why should I report piracy and counterfeits?

Counterfeiting and piracy deprives authors and those involved in the publication of copyrighted material from being fairly compensated. Additionally, counterfeiting and piracy results in millions of shillings lost in potential sales. In fact – it actually contributes to the rise in textbook prices due to higher production costs.

What do I do if I received a book that I believe might be counterfeit?

If you receive a book that you believe to be counterfeit, refer to the above “Report Counterfeits” button or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.. Please provide us with as much information as possible, including but not limited to: Title, ISBN and location where material can be purchased. Reported counterfeits will be evaluated on a case by case basis.

What do I do if I find a pirated copy of a title online?

If you find a pirated copy of a JKF title online, please refer to the above “Report Counterfeits” button or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.. Please provide us with as much information as possible, including but not limited to: Title, ISBN and link to where the material can be found.

Reported digital piracy will be investigated and dealt with accordingly.

Terms and Conditions of Sale

General

You confirm that you are at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian. You agree that if you are unsure of the meaning of any part of the Terms and Conditions of Sale, you will not hesitate to contact us for clarification prior to making a purchase.

These Terms and Conditions of Sale (the “Terms”) fully govern the sale of Goods and Services purchased on this Site. Please read these Terms carefully and make sure that you understand them, before ordering any Goods or Services from our Site. Please note that by ordering any of our Goods, you agree to be bound by these Terms as well as any other documents expressly referred to within them. No extrinsic evidence, whether oral or written, will be incorporated.

We reserve the right to modify these Terms from time to time by posting modified Terms. When the Terms are changed, the date of the latest revision will appear at the top of this page. Every time you wish to order Products, please check these Terms to ensure you understand the terms and conditions which will apply at that time.
We only make these Terms available in the English language.

Formation of Contract

Both parties agree that browsing the website and gathering information regarding the services provided by the seller does not constitute an offer to sell, but merely an invitation to treat. The parties accept that an offer is only made once you have selected the item you intend to purchase, chosen your preferred payment method, proceeded to the checkout and completed the checkout process.

Both parties agree that the acceptance of the offer is not made when the seller contacts you by phone or by email to confirm that the order has been placed online. Your offer is only accepted when we dispatch the product to you and inform you either by email of the dispatch of your ordered product (“Dispatch Confirmation”). Before your order is confirmed, you may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.

Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. Where we refuse or cancel an order, we will inform you of this by e-mail. If you have already paid for the Goods, we will refund you the full amount as soon as possible.

Acceptance of Electronic Documents

You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

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Contact Us

location Head Office, Enterprise Rd. Industrial Area

mail P.O. Box 30533 00100 Nairobi, Kenya.

tel(+254) 203583925,202329987,20654789
202330002/3

no 0723-286993, 0723-969793, 0735-339135

mail info@jkf.co.ke / complaints@jkf.co.ke

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